TERMS & CONDITIONS

Your visit to Lynottjewellery.com and your access to this website and its services are governed by the following conditions. By accessing and using  Lynottjewellery.com, you agree to comply with all of the terms and conditions hereof. Any person(s) who purchase from or visit the to Lynottjewellery.com website accepts and agrees to these conditions.

Product Policy

 

Our products are made of a mix of materials. Anyone with high sensitivity or issues with nickel would be advised not to purchase as they can cause mild to severe irritation. The items are made of a mix of stainless steel, copper, zinc alloy and nickel. Buying these items is at the buyer's risk. Please beware if you have any medical issues that warrant you not to wear jewellery with this material makeup.
 

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate.

If you have sensitive skin we advise caution to anyone wearing any kind of metals on their skin for prolonged periods. If you are aware that you have sensitive skin and are prone to reactions or have had green skin tarnishing before we advise you not to purchase fashion jewellery and we take no responsibility or liability for any reactions that may take place; It is the responsibility of the customer to ensure all precautions are taken as we are unable to know each individual's allergies and sensitivities.  

All gold plated rings will have traces of copper as this contributes to the colour (Yellow Gold and Rose Gold). Some of our fashion jewellery is brass based. If you have had greening before with brass based jewellery then we highly suggest you buy 925 sterling silver instead of brass-based. We have many 925 Sterling Silver items on our website. The metal composition will be stated on the product page, please read it carefully before purchasing.

If you decide you want to purchase the brass version and if your hands are high in acidity, you may experience some oxidisation (slight greening). (Please note that chemicals in hand cream and lotions can also react with your jewellery so you must let your skin dry before putting on any jewellery). This is common with even high-end jewellery. If this is the case for you, you may wish to go for our 925 sterling silver jewellery instead or Solid Gold jewellery. You can prevent oxidisation by adding a layer of clear nail varnish or polymer coating inside the ring. 

We are unable to refund you if your skin turns green as this entirely depends on the individual. 

If you have any questions regarding any of our materials please contact us before purchasing and we would love to help.

Wear and Tear Policy and Replacement / Repairs Policy

 

All plated jewellery including sterling silver will tarnish over time. To extend the life of the jewellery, we recommend giving your jewellery occasional breaks away from any moisture; this includes sweat, lotion, sunblock and perfumes. Please do not wear your jewellery in the shower or when washing your hands. It is very important to keep your jewellery away from chemicals/hand creams. All fashion jewellery will experience normal wear and tear over time. 

IMPORTANT: If you have sensitive skin we advise caution to anyone wearing any kind of metals on their skin for prolonged periods. If you are aware that you have sensitive skin and are prone to reactions or have had green skin tarnishing before we advise you not to purchase brass-based fashion jewellery and we take no responsibility or liability for any reactions that may take place; It is the responsibility of the customer to ensure all precautions are taken as we are unable to know each individual's allergies and sensitivities. The metal composition will be stated on the product page, please read it carefully before purchasing.

We are unable to offer a free replacement or a refund if you experience skin oxidisation with our copper-based jewellery since each individuals skin type are all different. Please note that skin oxidisation is also harmless. Oxidisation of our brass-based fashion jewellery is not covered in our replacement/repairs policy as this is not due to a fault in our products but rather depends on each individual.

Shipping & Returns Policy

 

All Irish purchases have free returns and can be sent back to us within 14 days of arriving with you. 

 

Please email lynottjewellery.com for your returns label and some further instructions.

 

All international returns can be sent back within 30 days of arriving with you - unfortunately, these aren't free right now, but we're working on it!

Please note that we cannot return earrings due to hygiene reasons.

All items should be returned in the original packaging and in the condition they were received.

 

Lynott Jewellery is unable to accept responsibility for late or undelivered parcels due to Anpost. The risk of loss of the item passes to you upon delivery to the carrier. Lynott Jewellery will not be held responsible for lost or delayed shipments after delivery to the shipping carrier and that is the fault of anyone but Lynott Jewellery. Lynott Jewellery and will not be held responsible or liable in any way for its choice of the shipping carrier.

Privacy Policy

 

At Lynott Jewellery, we respect your privacy. Lynott Jewellery is committed to protecting the privacy of all our customers. We have instituted measures designed to ensure that your personal information is secure, and is not disclosed to individuals or entities that are not authorized to receive it. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase and how we comply with the GDPR (General Data Protection Regulation). We are committed to protecting all personal data that we process and deploy adequate organizational and technical measures to prevent data breaches.

PERSONAL INFORMATION WE COLLECT:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Our website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer/device. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Tags” and “pixels” are electronic files used to record information about how you browse the Site.

COLLECTING ORDER INFORMATION:

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit or debit card numbers), email address, and phone number. We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site. Additionally, we use this Order Information to:

·       communicate with you;

·       send you service messages by email, SMS or other ways;

·       create and manage your account;

·       respond to your inquiries;

·       screen our orders for potential risk or fraud; and

·       provide you with marketing offers and updates.

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

Your personal data that is forwarded to third parties, is only used to provide you with the services mentioned above. Primarily focusing on email marketing, it helps companies to validate your address, communication agencies to send you order confirmation, warehouse and distribution suppliers in connection with the delivery of your order. Payment service providers for your payment, Credit reference agencies for identity and credit checks and debt collection agencies.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

 

WHAT ARE YOUR RIGHTS?

Right To Access:

You have the right to request information about the personal data we hold on you at any time. You can contact us and we will provide you with your personal data via e-mail.

Right To Portability:

Whenever Lynott processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

Right To Rectification:

You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.

Right To Deletion:

You have the right to erase any personal data processed by us at any time except for the following situations:

*you have an ongoing matter with Customer Service

*you have an open order which has not yet been shipped or partially shipped

*you have an unsettled debt with Lynott Jewellery regardless of the payment method

*if you are suspected or have misused our services within the last four years

*your debt has been sold to a third party within the last three years or one year for deceased customers

*your credit application has been rejected within the last three months

*if you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping purposes

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information and personal details for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices or if you have questions, please contact us by email at lynottjewellery@gmail.com